Account Executive / Relationship Manager - Promotional Products Industry

Join Our Dynamic Team at Embarq Creative

Are you a creative problem-solver with a passion for building strong client relationships? Embarq creative a leading provider in the promotional products industry, is seeking an experienced Account Executive/Relationship manager to oversee and grow one of our premier Fortune 500 accounts. This is a key role where your proactive approach and exceptional customer service skills will drive success for both our client and our company.

Key Responsibilities:

Serve as the primary point of contact for a major Fortune 500 client, managing all aspects of their promotional products needs from ideation to delivery.

Develop and execute creative promotional strategies tailored to client's branding and marketing goals.

Proactively identify opportunities to upsell, cross-sell and innovate product solutions that enhance client campaigns.

Monitor account performances, provide regular reports, and foster long term partnerships through outstanding communication and relationship-building.

What we are looking for:

Creative Mindset: Ability to think outside of the box and propose innovative promotional ideas that captivate and engage.

Customer service excellence: Proven track record of delivering top tier service, anticipating client needs, and resolving issues swiftly.

Proactive approach: Self-starter who takes initiative to drive account growth and exceed expectations.

Strong communication skills: Excellent verbal and written abilities to articulate ideas, negotiate effectively and build trust with stockholders.

3+ years of experience in account management, marketing or related B2B industries.

3+years working directly in promotional products/ASI industry

Familiar with CRM tools and promotional product trends a plus.