Strategic Account Manager

Gemline
Lawrence, Massachusetts

Discover your next career adventure at Gemline, a leading design-centric supplier of consumer products in the promotional products industry. Ranked 12th by the Advertising Specialty Institute and awarded the prestigious 2021 Supplier of the Year, Gemline boasts a diverse product line, including bags, luggage, drinkware, electronics, stationery, writing instruments, gourmet foods and lifestyle gifts. Our portfolio features renowned brands like American Tourister®, Anker®, CORKCICLE®, Cuisinart®, Igloo®, MiiR® , Moleskine®, Osprey®, Paper Mate®, Samsonite®, Sharpie® and many more.

At Gemline, community is our heartbeat. Our purpose, "We Promote Community," is the driving force behind everything we do. This commitment is embedded in our culture, influences our product designs, and fuels our aspiration to create a positive global impact. What’s more,  we’re guided by our betterway™ Corporate Social Responsibility efforts which are focused on bettering people and the environment. Gemline also became a certified B Corp in 2024, furthering our commitment to balance purpose and profit for good.

Gemline has been recognized as one of the Greatest Companies To Work For on multiple occasions, and most recently in 2024 by PPAI, a leading industry association. Join a workplace where "Pride in People, Pride in Product" is more than a motto—it's our way of life. Our associates play a crucial role in delivering an exceptional customer experience, guided by our foundational values of trust, integrity, humility, diversity, community, and truth. Gemline's success is a reflection of our associates' success, and our culture thrives on collaboration, initiative, continuous problem-solving, safety, and respect for people. Take the next step in your career journey with Gemline—we're not just a company; we're a community.

Gemline® is looking for a Strategic Account Manager who will be responsible for driving revenue and crating successful selling strategies for a select roster of Gemline’s largest accounts.  If interested, please send your resume to:  skamacho@gemline.com.

Primary Responsibilities include:

  • Lead the development and execution of targeted sales strategies that drive revenue growth and profitability within the assigned Strategic Account portfolio.
  • Design and deliver impactful, in-person presentations and product decks for seasonal launches, effectively communicating product value and market relevance.
  • Prepare and present quarterly business reviews at the C-suite level for assigned Strategic Accounts, providing strategic insights and actionable recommendations.
  • Manage complex business and relationship dynamics, with a solutions-oriented approach that balances internal and external problem-solving, negotiation, and business development.
  • Oversee all facets of National Sales Meetings and End User Shows for assigned account groups, including budget management, registration, attendance, payment processing, and show strategy. Participate in industry and regional trade shows as needed.
  • Serve as a customer advocate at Gemline by representing client insights in critical product launches, marketing initiatives, operational planning, and supply chain strategies; collaborate cross-functionally to ensure mutually beneficial outcomes.
  • Uphold and represent Gemline's Mission, Vision, and Values in all interactions.
  • Manage the social media and online portals for Strategic Accounts, monitoring engagement, responding to inquiries, and posting relevant content to strengthen relationships.
  • Cultivate and manage consultative relationships with headquarter stakeholders and Gemline sales teams, leveraging these connections to identify and maximize sales opportunities.
  • Perform additional responsibilities as assigned to support team and company objectives.
  • Exceptional communication, presentation, and networking skills.
  • Extensive strategy experience, with a strong analytical mindset and the ability to interpret data to provide actionable recommendations.
  • 6–8 years of experience in driving sales growth within major accounts.
  • Strong partnership and relationship-building skills, facilitating effective influence across sales teams and cross-functional departments.
  • Excellent attention to detail, action-oriented, adaptable, and thrives in a dynamic, fast-paced environment.
  • Self-motivated with the ability to work independently, as well as collaboratively across functions to support strategic initiatives.
  • Excellent verbal and written communication skills, adept at building immediate rapport with customers.
  • Bachelor’s degree or equivalent combination of education and relevant work experience.
  • Willingness to travel approximately 40% of the time.
  • Proficient in Microsoft Office and CRM software, Salesforce a plus.